Singapore boutique · Retail and wholesale enquiries
LUENACollection
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Customer care

Returns & exchanges

Contact us promptly if an item is not right for you.

Eligibility

Requests must be made within 7 days of delivery. Approval is required before an item is returned.

Condition of items

Items must be unworn, unwashed, unaltered and returned with original tags and packaging.

Exclusions

Sale items, altered garments and items showing wear are not eligible. Delivery fees are non-refundable unless an item is faulty.

Last updated: 20 September 2026.